ITALIAN DESIGN

ITALIAN DESIGN

ESPRESSO

ESPRESSO

ANALOG SOUND

ANALOG SOUND

SHOP

SHOP
ITALIAN DESIGN
ITALIAN DESIGN
ESPRESSO
ESPRESSO
ANALOG SOUND
ANALOG SOUND

SHOP

SHOP

Support

At Unreturned, every piece is individually sourced, carefully selected, and one of a kind. Because of the unique nature of vintage furniture and objects, all sales are final.

We encourage every customer to review all photographs, dimensions, and product descriptions carefully before placing an order. If you have any questions about a piece, would like additional photographs, videos, or a virtual walkthrough, we're always happy to help before your purchase.

01.

Vintage Condition

All items are sold as is and in the condition shown and described on our website. Our collection consists primarily of vintage and collectible pieces that naturally display signs of age, use, and character. Minor imperfections, patina, repairs, variations in finish, and other age- related wear should be expected and are part of what makes each piece unique. Whenever possible, we document and describe any notable condition details so you know exactly what to expect.

02.

Returns

Because each item is unique, we do not accept returns, exchanges, or cancellations after an order has been placed.

03.

Refunds

We do not offer full refunds for purchases that arrive as described. If your order arrives with unexpected shipping damage or if you believe there has been a significant issue with your purchase, please contact us within 48 hours of delivery with photographs of the packaging and the item. We review every situation individually and will work with you to find a fair resolution whenever possible. Depending on the circumstances, this may include assistance with repairs, filing a shipping claim, store credit, or another mutually agreed solution. While we cannot guarantee a refund, we are committed to treating every customer with fairness and care.

04.

Questions Before Purchasing

Buying vintage online is different from buying newly manufactured furniture, and we're here to make the process as comfortable as possible. If you'd like additional photographs, detailed measurements, condition reports, videos, or simply want to discuss a piece before purchasing, please don't hesitate to contact us. We'd much rather answer every question beforehand than have you feel uncertain afterward. Thank you for supporting thoughtfully sourced vintage design.

01.

Vintage Condition

All items are sold as is and in the condition shown and described on our website. Our collection consists primarily of vintage and collectible pieces that naturally display signs of age, use, and character. Minor imperfections, patina, repairs, variations in finish, and other age- related wear should be expected and are part of what makes each piece unique. Whenever possible, we document and describe any notable condition details so you know exactly what to expect.

02.

Returns

Because each item is unique, we do not accept returns, exchanges, or cancellations after an order has been placed.

03.

Refunds

We do not offer full refunds for purchases that arrive as described. If your order arrives with unexpected shipping damage or if you believe there has been a significant issue with your purchase, please contact us within 48 hours of delivery with photographs of the packaging and the item. We review every situation individually and will work with you to find a fair resolution whenever possible. Depending on the circumstances, this may include assistance with repairs, filing a shipping claim, store credit, or another mutually agreed solution. While we cannot guarantee a refund, we are committed to treating every customer with fairness and care.

04.

Questions Before Purchasing

Buying vintage online is different from buying newly manufactured furniture, and we're here to make the process as comfortable as possible. If you'd like additional photographs, detailed measurements, condition reports, videos, or simply want to discuss a piece before purchasing, please don't hesitate to contact us. We'd much rather answer every question beforehand than have you feel uncertain afterward. Thank you for supporting thoughtfully sourced vintage design.

01.

Vintage Condition

All items are sold as is and in the condition shown and described on our website. Our collection consists primarily of vintage and collectible pieces that naturally display signs of age, use, and character. Minor imperfections, patina, repairs, variations in finish, and other age- related wear should be expected and are part of what makes each piece unique. Whenever possible, we document and describe any notable condition details so you know exactly what to expect.

02.

Returns

Because each item is unique, we do not accept returns, exchanges, or cancellations after an order has been placed.

03.

Refunds

We do not offer full refunds for purchases that arrive as described. If your order arrives with unexpected shipping damage or if you believe there has been a significant issue with your purchase, please contact us within 48 hours of delivery with photographs of the packaging and the item. We review every situation individually and will work with you to find a fair resolution whenever possible. Depending on the circumstances, this may include assistance with repairs, filing a shipping claim, store credit, or another mutually agreed solution. While we cannot guarantee a refund, we are committed to treating every customer with fairness and care.

04.

Questions Before Purchasing

Buying vintage online is different from buying newly manufactured furniture, and we're here to make the process as comfortable as possible. If you'd like additional photographs, detailed measurements, condition reports, videos, or simply want to discuss a piece before purchasing, please don't hesitate to contact us. We'd much rather answer every question beforehand than have you feel uncertain afterward. Thank you for supporting thoughtfully sourced vintage design.

Frequently Asked Questions

01.

Can I request additional photos or videos?

Absolutely. We're happy to provide additional photographs, detailed videos, or even a virtual walkthrough of any piece before you purchase. Simply reach out through our contact form or email us, and we'll be happy to help.

02.

Are your pieces authentic?

Every item is carefully researched and represented as accurately as possible. If an attribution is uncertain, we will always state that clearly in the product description.

03.

Are your products restored?

Some pieces have been professionally restored, while others remain in their original vintage condition. Any restoration or refinishing will always be disclosed in the product description.

04.

Do vintage pieces have imperfections?

Yes. Vintage furniture and objects naturally show signs of age, use, and character. Minor wear, patina, small repairs, and variations in finish are part of their history and should be expected. We photograph and describe each piece as accurately as possible so you know exactly what you're purchasing.

05.

Can I reserve an item?

Possibly. Reservations may be available with a deposit depending on the piece. If you're interested in reserving an item, please contact us via email or through our contact form, and we'll be happy to discuss the options with you.

06.

Do you offer local pickup?

Yes. Local pickup is available from our Los Angeles showroom by appointment after your purchase.

07.

Do you ship internationally?

Yes. We ship both within the United States and internationally. If your destination isn't listed at checkout, please contact us and we'll be happy to provide a shipping quote.

08.

Can you help arrange shipping?

Absolutely. We regularly work with trusted furniture carriers and shipping partners to safely deliver our pieces throughout the United States and internationally. If you have any questions about shipping options, we're happy to help.

01.

Can I request additional photos or videos?

Absolutely. We're happy to provide additional photographs, detailed videos, or even a virtual walkthrough of any piece before you purchase. Simply reach out through our contact form or email us, and we'll be happy to help.

02.

Are your pieces authentic?

Every item is carefully researched and represented as accurately as possible. If an attribution is uncertain, we will always state that clearly in the product description.

03.

Are your products restored?

Some pieces have been professionally restored, while others remain in their original vintage condition. Any restoration or refinishing will always be disclosed in the product description.

04.

Do vintage pieces have imperfections?

Yes. Vintage furniture and objects naturally show signs of age, use, and character. Minor wear, patina, small repairs, and variations in finish are part of their history and should be expected. We photograph and describe each piece as accurately as possible so you know exactly what you're purchasing.

05.

Can I reserve an item?

Possibly. Reservations may be available with a deposit depending on the piece. If you're interested in reserving an item, please contact us via email or through our contact form, and we'll be happy to discuss the options with you.

06.

Do you offer local pickup?

Yes. Local pickup is available from our Los Angeles showroom by appointment after your purchase.

07.

Do you ship internationally?

Yes. We ship both within the United States and internationally. If your destination isn't listed at checkout, please contact us and we'll be happy to provide a shipping quote.

08.

Can you help arrange shipping?

Absolutely. We regularly work with trusted furniture carriers and shipping partners to safely deliver our pieces throughout the United States and internationally. If you have any questions about shipping options, we're happy to help.

01.

Can I request additional photos or videos?

Absolutely. We're happy to provide additional photographs, detailed videos, or even a virtual walkthrough of any piece before you purchase. Simply reach out through our contact form or email us, and we'll be happy to help.

02.

Are your pieces authentic?

Every item is carefully researched and represented as accurately as possible. If an attribution is uncertain, we will always state that clearly in the product description.

03.

Are your products restored?

Some pieces have been professionally restored, while others remain in their original vintage condition. Any restoration or refinishing will always be disclosed in the product description.

04.

Do vintage pieces have imperfections?

Yes. Vintage furniture and objects naturally show signs of age, use, and character. Minor wear, patina, small repairs, and variations in finish are part of their history and should be expected. We photograph and describe each piece as accurately as possible so you know exactly what you're purchasing.

05.

Can I reserve an item?

Possibly. Reservations may be available with a deposit depending on the piece. If you're interested in reserving an item, please contact us via email or through our contact form, and we'll be happy to discuss the options with you.

06.

Do you offer local pickup?

Yes. Local pickup is available from our Los Angeles showroom by appointment after your purchase.

07.

Do you ship internationally?

Yes. We ship both within the United States and internationally. If your destination isn't listed at checkout, please contact us and we'll be happy to provide a shipping quote.

08.

Can you help arrange shipping?

Absolutely. We regularly work with trusted furniture carriers and shipping partners to safely deliver our pieces throughout the United States and internationally. If you have any questions about shipping options, we're happy to help.

SHIPPING & DELIVERY

How are orders shipped?

Shipping methods are selected based on the size and nature of each item. Every order is professionally packed with great care using materials appropriate for its size and fragility. We take every precaution to help ensure your piece arrives safely and in the condition shown on our website.

Smaller pieces are shipped with trusted carriers such as FedEx or UPS, and tracking information will be provided as soon as your order is on its way.

Furniture and oversized items are transported within the United States via freight carriers orwhite-glove delivery services. International shipments are sent by either ocean or air freight, depending on the destination and shipping requirements.

Shipping costs are calculated individually based on the dimensions and weight of each item, thelevel of protection required for delicate materials such as glass, marble, and ceramics, and the destination, including accessibility for delivery.

How long will shipping take?

Because many of our pieces are vintage furniture and one-of-a-kind finds, delivery timelines are typically longer than those of standard online purchases.

We aim to respond to shipping quotes and transportation inquiries within 2 business days. Once a shipment has been booked, freight carriers may require up to two weeks to coordinate logistics, schedule collection from our showroom, and prepare the shipment for transit.

Most deliveries within the United States arrive within approximately 2 to 5 weeks. International shipments generally take 4 to 8 weeks, although delivery times may vary depending on customs clearance and the final destination.